Fireline

Support

Something not working, or just want to say what you think? Email hello@playfireline.com. A real person reads every one.

It helps to say which iPhone you have, and which mission you were on.

Common questions

How do I join the beta?
  1. On your iPhone, open playfireline.com/beta.
  2. If you don’t have Apple’s TestFlight app, it sends you to the App Store to get it. It’s free.
  3. Back on the beta page, tap Accept, then Install.

You need iOS 17 or later.

How do I send feedback?

Two ways for now. Use whichever is easiest.

  • TestFlight. Take a screenshot in the game, tap the preview in the corner, tap the Share button and choose Share Beta Feedback. Or open TestFlight, tap Fireline, and tap Send Beta Feedback.
  • Email. hello@playfireline.com.
  • Coming soon: a short voice chat with Hal. A later build will offer a few minutes of talking to Hal about how the game went. Hal is an AI voice, not a person, and it will be for players 13 and up. The privacy page says what it keeps.
How do I turn the anonymous stats off?

In the game, open Settings and turn ANONYMOUS STATS off. That stops it straight away. It also deletes the stats waiting on your phone and the random ID the game made for them. If you turn it back on later, the game starts over with a new random ID.

The stats never include your name, your Apple ID, your location or anything else about who you are. The privacy page has the full list.

How do I update the game?

New beta builds show up in TestFlight. Open TestFlight and tap Update next to Fireline, or turn on automatic updates on the Fireline page in TestFlight.

The beta says it has expired

Every TestFlight build stops working 90 days after it comes out. That’s Apple’s rule. Open TestFlight and install the newest build. If there isn’t one, email us and we’ll sort it.

Will I lose my progress?

Your progress is saved on your iPhone, inside the game. Updating keeps it. Deleting the app deletes it.

It runs slowly or gets hot

Please tell us which iPhone you have. That is exactly what the beta is for. Closing other apps and letting the phone cool down usually helps in the meantime.

How do I leave the beta?

Open TestFlight, tap Fireline, and tap Stop Testing. Then delete the app if you like.

Contact

Email hello@playfireline.com. Fireline is made by Eric Shickluna in Canada.